Privacy Policy

This Privacy Policy describes how Staffordshire Plates ("we," "our," or "us") collects, uses, and shares personal information when you visit or make a purchase from our website or use our services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

We may collect the following types of personal information from you when you interact with our website or services:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
• Order Information: Payment details, product details (such as number plate specifications), order history, and transaction details.
• Vehicle Information: Vehicle registration number and other relevant details required for creating number plates.
• Technical Information: IP address, browser type, device information, operating system, and browsing history on our website.

We may use the personal information collected from you for the following purposes:

• Order Processing: To process your orders, deliver the products or services you request, and communicate with you regarding your orders.
• Customer Service: To respond to your inquiries, provide support, and resolve any issues you may encounter.
• Personalization: To personalize your experience, improve our website, and recommend products that may interest you.
• Compliance: To comply with legal obligations, such as number plate verification and fraud prevention.
• Marketing: With your consent, we may send you promotional offers, updates, and newsletters via email or other communication channels. You can opt-out of marketing communications at any time.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted service providers who assist in fulfilling orders, delivering products, and providing customer service (e.g., payment processors, delivery couriers).
• Legal Requirements: We may disclose your information if required by law, such as complying with a subpoena, regulation, or government request.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

You have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to correct any inaccurate or incomplete information we hold.
• Deletion: You may request the deletion of your personal information, subject to legal obligations.
• Objection/Restriction: You have the right to object to the processing of your personal information or request that we restrict its use.
• Data Portability: You may request the transfer of your personal data to another organization, where applicable.

To exercise any of these rights, please contact us at staffordshireplates@gmail.com.

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device that help us improve site functionality, remember preferences, and track usage patterns. You can manage your cookie preferences through your browser settings.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
staffordshireplates@gmail.com
07985 206 903 / 07985 350 444