Legal
Privacy Policy
Last updated: 14 August 2026
Staffordshire Plates is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
1. Who We Are
Staffordshire Plates is a registered number plate supplier based at 112 Springhill Road, Burntwood, WS7 4UH. We are the data controller for personal information collected through this website. You can contact us at [email protected] or by calling 07985 350 444.
2. What Data We Collect
We may collect and process the following personal data: your name, email address, phone number, vehicle registration mark, proof of entitlement documents (e.g. V5C logbook), proof of identity documents (e.g. driving licence), billing and payment information (processed securely via Stripe), and IP address and browser information collected automatically when you visit our site.
3. How We Use Your Data
We use your personal data to process and fulfil your order, verify your entitlement to the registration mark as required by law, communicate with you about your order or enquiry, comply with our legal obligations as a registered number plate supplier, and improve our website and services. We do not sell your personal data to third parties.
4. Legal Basis for Processing
We process your data on the following legal bases: performance of a contract (to fulfil your order), legal obligation (DVLA regulations require us to verify entitlement before supplying plates), legitimate interests (to operate and improve our business), and consent (where you have opted in to marketing communications).
5. Identity & Entitlement Documents
UK law (Road Vehicles (Display of Registration Marks) Regulations 2001) requires us to verify the identity of every customer and their entitlement to the registration mark before supplying a number plate. Documents you upload are stored securely, reviewed by our team, and retained for a minimum of two years as required by law. They are not shared with any third party except where required by law enforcement or DVLA.
6. Payment Data
All payment transactions are processed by Stripe, Inc. We do not store your full card details on our servers. Stripe's privacy policy is available at stripe.com/gb/privacy. Stripe acts as a data processor on our behalf and is bound by a data processing agreement.
7. Data Retention
We retain your order data and identity documents for a minimum of two years in accordance with DVLA regulations. Contact form enquiries are retained for 12 months. You may request deletion of data that we are not legally required to retain by contacting us at [email protected].
8. Your Rights
Under UK GDPR you have the right to: access the personal data we hold about you, correct inaccurate data, request erasure of data we are not legally required to retain, restrict or object to processing, and data portability. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Cookies
Our website uses essential cookies required for the site to function (e.g. session management). We do not currently use tracking or advertising cookies. If this changes, we will update this policy and request your consent where required.
10. Third-Party Services
We use the following third-party services which may process your data: Stripe (payment processing), and our hosting provider. Each operates under its own privacy policy and is bound by appropriate data processing agreements.
11. Changes to This Policy
We may update this privacy policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at [email protected] or call 07985 350 444. You can also write to us at Staffordshire Plates, 112 Springhill Road, Burntwood, WS7 4UH.
Staffordshire Plates is committed to handling your personal data responsibly and in compliance with UK GDPR and the Data Protection Act 2018. For any data-related queries, contact us at [email protected].